What to do during a Dental Emergency?

If you find that you have a dental emergency on a weekday, you should contact the practice on 02844 832585 before 10am and we will be able to give you advice and make arrangements for you to be seen as soon as possible.  

If the emergency occurs at the weekend, again you should telephone the practice on 02844 832585 and the appropriate information will be available on our answer phone.

Person with hands on face, looking distressed or experiencing pain
Emergencies

Toothache

Toothache can range from a dull ache to sharp, persistent pain, often caused by decay, infection, or a cracked tooth.

If you’re waiting to see our emergency dentist, you can try the following at-home remedies to ease discomfort:

  • Take over-the-counter pain relief such as paracetamol or ibuprofen (as directed)

  • Rinse your mouth gently with warm saltwater

  • Use a cold compress on the outside of your cheek to reduce swelling

  • Avoid very hot, cold, or sugary foods and drinks

  • Keep the area clean and avoid chewing on the affected side

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Emergencies

Chipped or Broken Tooth

A chipped or broken tooth can happen suddenly – whether from an accident, biting something hard, or a weakened tooth giving way. While it may not always be painful, it’s important to seek attention quickly to prevent further damage or infection.

Until you see your emergency dentist, try the following:

  • Rinse your mouth gently with warm water to keep the area clean

  • If bleeding, apply gentle pressure with a clean cloth or gauze

  • Use a cold compress on your cheek to reduce swelling

  • Take pain relief as needed (follow dosage instructions)

  • Avoid chewing on the affected side

  • If the tooth has a sharp edge, cover it with dental wax or sugar-free gum to protect your cheek or tongue

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Book your Appointment Online

Whether you’re a new or returning patient, we’re here to make your dental care simple, comfortable, and stress-free.

Get in touch today to arrange your appointment or find out more about how we can help. We look forward to welcoming you to the practice.
Book an appointment028 4483 2585
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Emergencies

Lost Filling or Crown

A lost filling or crown may not always cause immediate pain, but it can leave the tooth exposed and vulnerable to damage, sensitivity, or infection. It’s important to contact the emergency dentist as soon as possible to avoid further complications.

What to do before your appointment:

  • Keep the area clean by rinsing gently with warm saltwater

  • Avoid chewing on the affected side of your mouth

  • If the crown is intact, you can try temporarily placing it back with over-the-counter dental cement (never use glue)

  • Take pain relief if needed and avoid very hot or cold foods

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Emergencies

Oral Abscess

An oral abscess is a painful infection that forms at the root of a tooth or in the surrounding gums. It’s important to contact your emergency dentist as soon as possible, as abscesses do not go away on their own and can worsen if left untreated.

Before your appointment:

  • Rinse your mouth gently with warm saltwater to help reduce bacteria and ease discomfort

  • Take over-the-counter pain relief as directed

  • Use a cold compress on the outside of your cheek to reduce swelling

  • Avoid chewing on the affected side

  • Do not attempt to pop or drain the abscess yourself

Contact us
Woman experiencing tooth pain, holding cheek with eyes closed

Book Online

Book your Appointment Online

Whether you’re a new or returning patient, we’re here to make your dental care simple, comfortable, and stress-free.

Get in touch today to arrange your appointment or find out more about how we can help. We look forward to welcoming you to the practice.
Book an appointment028 4483 2585
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Dentist examining patient's teeth with dental mirror and gloved hands
Emergencies

When does a problem become an emergency?

Not all dental issues need urgent attention, but certain symptoms should never be ignored. A problem becomes a dental emergency when it involves severe pain, active infection, trauma, or a risk of permanent damage.

Contact your emergency dentist right away if you experience:

  • Sudden or severe toothache

  • A knocked-out, broken, or loose tooth

  • Swelling in the face or gums, especially with pain or fever

  • Bleeding that doesn’t stop

  • Signs of infection, such as pus, a bad taste, or facial swelling

  • A lost filling, crown, or denture that causes discomfort or affects your ability to eat or speak

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Emergencies

What to do if you are abroad

Experiencing a dental issue while travelling can be stressful, but knowing what to do can help you stay in control. If you’re abroad and facing a dental emergency, quick action and good communication are key.

  • Locate a local dentist as soon as possible. Hotel staff, travel insurers, or embassy services can usually help you find one.

  • Explain your symptoms clearly, including any swelling, pain, or trauma. Ask if the dentist speaks English or has a translator available.

  • Keep any dental restorations, such as fillings or crowns, in a clean container if they fall out.

  • Take a photo of the affected area to help our team when you return.

  • Contact your travel insurance provider to check if emergency dental treatment is covered.

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Patient Testimonials

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Great practice. Lovely, kind dentists. Very busy now though..

Louise Houssemayne du Boulay

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I couldn't be happier with my composite bonding. From start to finish Paul, the receptionists and nurses have been so friendly, professional and accommodating. Would definitely recommend this dentist, thanks so much absolutely delighted.

Holly Ann

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Amazing practice. Hard working team. Always so friendly. I couldn’t be happier with my straight teeth. Everything very well explained. Very well priced. I really had a great experience at this dentist. They are amazing with kids.

Zara Thompson

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Great dental practice. Very professional and friendly. Staff are very helpful and I love the fact you get reminders for every appointment as it can be easy to forget about them if booked in advance. Would recommend.

Emma O'Neill

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Super experience visiting and receiving treatment from Paul and his very professional and welcoming staff! If you are looking for a great dentist with friendly staff throughout…this, in my opinion, is the place to go!!

Alastair Davidson

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After a lifetime of a fear of the dentist I can honestly say Paul has put me completely at ease. He explains all my options before any procedure is carried out.I would highly recommend Paul and the whole team at Crossgar Dental Practice.

A special thanks to everyone 👍

Moira Neely